We can't say enough about the experience of working with Ellen and Nancye to find our home in Northbrook. They made the entire process of finding a home so easy, and removed the stress from what can be an incredibly stressful experience. As first time homebuyers, they took the time to educate us but never spoke down to us, and their understanding of the local housing market was critical to us finding our perfect home. We were able to share the basics of what we were looking for and then Nancye and Ellen helped us to clarify details that hadn't been on our radar. They approach their work as problem solvers, and with a high level of honesty and integrity. They are engaging and fun to be with, sharing their personal opinions when asked and genuinely acting as sounding boards when needed. They have an attention to detail that is critical for clients who are new to the process or haven't bought a home in some time, and their connections give them access to properties before they are even on the market. They stayed with us throughout our process, working with our lawyer to help with paperwork and joining us for our walk-through when we picked up our keys after our closing. Even after being in our home for ten months, they still call from time to time to make sure we're settled in and happy. Nancye and Ellen treat their clients like family, and genuinely care that each find the perfect home for them. I would emphatically recommend choosing Ellen and Nancye as your realtor to anyone looking for a home!