Susie's success and client loyalty come from her "high touch" approach to real estate service. By focusing on each client's unique needs and building relationships to ensure satisfaction, her dedication to service has resulted in relationships that have lasted many years and through multiple transactions. Susie is praised by clients for being "wildly knowledgeable about Austin real estate." She is a licensed real estate broker and holds the distinguished Graduate of the Real Estate Institute (GRI) designation. Susie is committed to educating clients so their decisions are based on facts, not just emotions. Having previously spent 12 years in sales, human resources and project management at Dell, she is a strong communicator, organizer and negotiator. To stay current on best business practices, Susie regularly attends real estate training courses and completed the executive education seminar, Program on Negotiation at Harvard Law School.